my new internet speed connection

After a year of slow internet connection, finally, I am getting up to 1mbps. It was a stressful 365 days of of poor service. I have blogged my disappointment with Globelines twice and now, they appeared at my doorstep ready to fix my problem. I upgraded my plan to 1mbps last February 4, 2009 thinking that my surfing experience would improve. I lost faith in them and even thought of terminating my plan. I even applied for PLDT DSL last month in despair to get a faster connection. PLST DSL failed me. I was waiting for almost 30 days for them to install, but I decided to cancel my application last March 27.

At around 3PM awhile ago, someone from Globelines called me and was asking for problem. For sure, they have a record of all my complaints. I kept on calling them and became irate. The repairman arrived at my pad around 3:30PM. I told him my intermittent problem. I have been bearing with them for a year already, it is just right for them to address my issues and come up with a resolution. I was so excited that finally they were able to put an end to my seemingly endless problem. Someone even called me how the repairman handled the situation.

Globelines is improving and if they continue to provide excellent customer service and service, then expect me to be loyal to them.

Kudos to Globelines!