I though that my intermittent problem was solved. Well, yes, I have an internet connection after a whole month of calling and talking to their incompetent customer service agents, but hell!, i get outages everyday. To make it so unfortunate, I recently applied for an upgrade to 1mbps thinking that i would get faster connection. It turned out useless. It has been a year of a crappy service from Innove Communications inc. under their Globe Broadband Service. I ran the speed test last night and the result was so nerve wracking. All this time, my connection is running way below 1mbps. I cannot enjoy video streaming and other stuff. I feel devastated by grief and frustration. I was over the lock-in period, but because I had it upgraded, I would have another year of lock-in. Otherwise, I have to pay Php 2,xxxx.xx to have it disconnected. I have called twice this month complaining. They all say the same thing "there is an ongoing network restoration in my area." Although I do not understand what it really means, they could have given me at least a time frame on when that network restoration will end. I read a blog posted sometime august 2007 and Globe also said the same reason. To sum it up, they had been restoring their network since 2007 and up to date...??? and restore? i doubt. I don't know what it completely means. The rep I talked to last time was KIRK. He was giving me the runaround.
Since this has been ongoing from 2007 up to now, hence, there is no resolution. They are really not doing anything. Network restoration is just a stupid rebuttal. Hello globelines?! can't you think of another excuse? something believable? c'mon! you better close your company. This is all nonsense! I am not just wasting my money, but my time and other opportunities. I am so mad at them. I am paying for 1mbps, but I'm getting one hell of crap service! I am regretful doing business with them and even giving them a chance. There will be no more chances now. I will stop doing business with them soon. A month is too long.
Since this has been ongoing from 2007 up to now, hence, there is no resolution. They are really not doing anything. Network restoration is just a stupid rebuttal. Hello globelines?! can't you think of another excuse? something believable? c'mon! you better close your company. This is all nonsense! I am not just wasting my money, but my time and other opportunities. I am so mad at them. I am paying for 1mbps, but I'm getting one hell of crap service! I am regretful doing business with them and even giving them a chance. There will be no more chances now. I will stop doing business with them soon. A month is too long.
1 comments on "Globelines sucks sequel"
globelines suck!!! I'm from Pasig City and they always say they are resoring their system or whatever crappy facility they have. Basta, they SUCK bigtime!!!
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