why scamper

A month ago, I, together with Jang2x and Rodel watched Igor right after dinner. Igor was the main character of the story while he had two friends with him Brain and Scamper. I thought scamper was a cat, but he turned out to be a rabbit who wanted to die. However, no matter how many times he killed himself, he would still come back to life. He was created to be that way. For others, death is the most scariest truth. Unfortunately or fortunately, it is inevitable. Scamper had only one wish and that was to die. For him, life is like a wishy-washy movie.

Sometime last year, I had somewhat the same perspective. Life was just an insipid journey that I had struggled to undertake. The only difference was that I did not attempt to end my life. Waking up every single day was a pain in the ass, so I just set my mind that I was an actress though in an endless play. I did what I had to do as a daughter, sister, employee, citizen, tenant, debtor, but not a friend nor to others or myself. I was the villain actress of the play who killed heroes. Worst, I became an enemy of my own self. I was slowly burying myself in a quicksand.

Back to Igor, scamper saved the lives of his friends. That was when he realized he was not a useless invention. He wanted to live because life is beautiful after all. He had seen his true value and was thankful that he was created.

I became so dumbfounded with the painful reality that life threw upon me. When my cousin died because of committing suicide, I was stuck in silence for more than 30 days. Things happen for a purpose they say. Why do we always blame everything on that purpose. We always have that fear of the unknown. Life is what you make it. I am responsible for my actions. I felt guilty for hating myself because it was equivalent of hating the One who created me. I also am sorry for hurting the people who love me and thankful for those who hurt me. I only have myself to blame because I allowed myself to be bitter.

To my father, you may not be the ideal husband, but your love for me is more than enought to be the best father.

To my cousin, if only I understood you more and had given us the chance to reconcile, I would not miss you this much.

To my friends, thank you for making me feel valuable.

To my broken home, we will always be family.

Healing is a process. I am writing down why I should live.

Globelines sucks sequel

I though that my intermittent problem was solved. Well, yes, I have an internet connection after a whole month of calling and talking to their incompetent customer service agents, but hell!, i get outages everyday. To make it so unfortunate, I recently applied for an upgrade to 1mbps thinking that i would get faster connection. It turned out useless. It has been a year of a crappy service from Innove Communications inc. under their Globe Broadband Service. I ran the speed test last night and the result was so nerve wracking. All this time, my connection is running way below 1mbps. I cannot enjoy video streaming and other stuff. I feel devastated by grief and frustration. I was over the lock-in period, but because I had it upgraded, I would have another year of lock-in. Otherwise, I have to pay Php 2,xxxx.xx to have it disconnected. I have called twice this month complaining. They all say the same thing "there is an ongoing network restoration in my area." Although I do not understand what it really means, they could have given me at least a time frame on when that network restoration will end. I read a blog posted sometime august 2007 and Globe also said the same reason. To sum it up, they had been restoring their network since 2007 and up to date...??? and restore? i doubt. I don't know what it completely means. The rep I talked to last time was KIRK. He was giving me the runaround.

Since this has been ongoing from 2007 up to now, hence, there is no resolution. They are really not doing anything. Network restoration is just a stupid rebuttal. Hello globelines?! can't you think of another excuse? something believable? c'mon! you better close your company. This is all nonsense! I am not just wasting my money, but my time and other opportunities. I am so mad at them. I am paying for 1mbps, but I'm getting one hell of crap service! I am regretful doing business with them and even giving them a chance. There will be no more chances now. I will stop doing business with them soon. A month is too long.

Globelines sucks 09.26.08

Last September 7, 2008, i opened my laptop, but i was not able to access the internet. I was not surprised because it had been on and off since I got my landline with broadband package. I thought it was normal because downtimes are inevitable. There is no such thing as perfect. The following day was my day off, so again I checked if it was working. and Oh my God, it was too much, there was no connection yet. I called the hotline number and they told me they would make a report. Weeks passed and there was no improvement. I was not receiving a feedback. I patiently called their hotline number almost everyday and was hearing the same reasons. In fact, I had memorized their script. I sent three emails, but received auto-replies. I don't think they are reading their emails because if they are, I should have received maybe at least one feedback. I had spoken to a lot of different customer service representatives and was not satisfied with the information they were giving me. The last customer service representative I spoke to was Dylan delos Reyes or Santos, I cannot remember his last name. He was apologetic. He promised me that he would prioritize my concern because it had been so long already. I was convincing myself to regain confidence in them because of his assurance that he would handle this issue accordingly. I had become an irate customer and was tempted to curse them. However, I still remained professional though I was blunt in expressing my dissatisfaction with their service. I became tired of calling their hotline number. I even asked permission from my mother that I will not pay the next bill. I prefer to have it disconnected than continue doing business with them, but not getting what we are paying for. Last September 22, 2008 someone from Globe came over to my pad. I felt relieved because they would be fixing my problem. I was confused because the repairman came over to repair my landline. It is not the landline that I am having problems with, but the broadband. He told me they would let the broadband people come over. I waited the whole day, but nobody came. I finally went to the Globelines center at Sm City Cebu and was able to talk personally to a customer service representative. I found out that they really thought it was my landline that needed repair. Wtf!!!!!???? I repeatedly called about my broadband and not my landline. The lady I was talking to had an attitude and was not looking me at the eye. That is not good customer service. I was thinking that they should retrain all their customer service representatives. They were not listening to me after all these times. I was just wasting my time calling them.

September 27, 2008 came and I received a call. It was a call from Globe and they asked me to check my internet connection. Finally, it is fixed. The man told me that they have been calling my pad, but could not get ahold of me. Of course, they could not get ahold of me just like that because I am working. I remembered leaving my cell phone number to all customer service representatives I had talked to. Where did it go? Bottom line, there was poor communication. I am happy now that I have a connection again. I wish they addressed my issue right off the bat. It was such a horrible experience for me. Good luck to them.

May someone from Globe be able to read this one, so they can improve their service as well as their customer service.

thanks to anna and rodel!

I just wanna say thank you to Anna, my officemate and friend. She introduced blogging to me last year. We started blogging at friendster. Later, she discovered blogspot. She encouraged me to do the same and explore new things with this new trend. I say new trend because before we only have a notebook and pen. Now, it is paperless. With technology governing all walks of life in the 2oth century, everything can be done in the net. Finally, to Rodel, my mentor/partner in everything. He is actually making a buck out of this thing. It amazed me. I did not know that we can actually make a living out of it. As of now, making a buck is not yet my main goal. I just needed a space to write down everything. I was into diary way back my elementary days. I needed everything documented if possible for two reasons: gradual memory loss and an outlet in times of depression. Such horrible truth! Rodel is helping me understand what is going on the worldwide web. I am not even sure if I am giving justice to this word. Both of them are helping me with all these stuff. I am excited to learn new ideas and tips from all the experts.

To Anna and Rodel, cheers!